Website Accessibility Policy
Business Name: New Skin by Lynn
Website: newskinbylynn.com
Last updated on August 4th, 2025

At New Skin by Lynn, we are committed to ensuring that our website is accessible to all individuals, including those with disabilities. We recognize our responsibility to provide a digital experience that is inclusive and in compliance with applicable accessibility laws, including the Americans with Disabilities Act (ADA) and California’s Unruh Civil Rights Act.

Our Accessibility Standards
We strive to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA — a recognized global standard for website accessibility.

Features we implement to improve accessibility include:
- Alternative text for all meaningful images
- Clear, consistent navigation structure
- Keyboard navigation support
- Proper heading hierarchies
- Adequate color contrast and readable font sizes
- Form labels and error notifications
Ongoing Efforts
Accessibility is an ongoing priority. We are continuously monitoring our website for compliance and working with developers and consultants to identify and fix any accessibility barriers.

We also periodically test our site using tools like:
- WAVE Web Accessibility Evaluation Tool
- Lighthouse Accessibility Audit
- Manual keyboard navigation and screen reader testing

Requesting Assistance
If you are having difficulty accessing any part of our website, need assistance with any of our digital services, or would like to request an alternative format of materials, please contact us:
Email: info@newskinbylynn.com
Phone: 650-484-4404
Address: New Skin by Lynn, 241 S San Mateo Dr #7, San Mateo, CA 94401

We will make every reasonable effort to accommodate your needs and ensure you can access the information and services you’re seeking.

Feedback & Reporting Barriers
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or suggestions for improvement, please reach out using the contact information above. We take all concerns seriously and will review each issue promptly.

Physical Location Accessibility
Our med spa is also committed to accessibility at our physical location. If you have questions about accommodations at our facility — including parking, entrances, treatment rooms, or communication support — please let us know in advance so we can assist you accordingly.

Legal Compliance
This policy is designed to comply with:
- Title III of the Americans with Disabilities Act (ADA)
- California’s Unruh Civil Rights Act (Cal. Civ. Code § 51 et seq.)

By continuing to use our website, you acknowledge our efforts to provide an inclusive digital experience.